972 (0)2 6502200
tel-aviv jerusalem nazareth

BOOKNOW

CHECKIN DATE
21/08/2017
CHECKOUT DATE
23/08/2017
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FAQ

  • When is the reception open?

    The reception is open 24 hours a day, seven days a week.

  • When does the free Jerusalem tour run?

    The tour departs from the hostel daily at 10.20AM. The three-hour tour covers all four quarters of the Old City and is a great introduction to Jerusalem. The tour is free of charge; you are welcome to tip the guide however much you think the tour was worth.

  • Can I store my luggage at the hostel?

    Of course! We offer luggage storage free of charge during your stay, and also for the day after you check out. We can also store valuables in our safe, and have lockers for guests to use on the first floor.

  • What's for breakfast?

    A free continental breakfast including cereal, salad, cheese, bread, and other condiments is served from 7:00 to 10:00 am in the lounge on the first floor.

  • What's your cancellation policy?

    We understand that sometimes plans sometimes change so we offer a full refund for cancellations made more than 24 hours before check-in. Cancellations made less than 24 hours before arrival, or in the case of a non-show, will be charged at the rate of the first night. Group reservations (three or more rooms) are subject to different terms.

  • Do you have wifi internet?

    Of course! There is free wireless internet throughout the hostel, just ask in reception for the password. There is also a computer gallery for which you can purchase internet time from reception.

  • Where can I park?

    The closest car park is just around the corner from the hostel (take the small road down by the waste dispenser to the left of the entrance), and costs 15 NIS per hour, up to a maximum of 70 NIS per day. It's free of charge between 8pm and 7am and on Saturdays.

  • Where's the bar?

    Our bar is on the first floor and is open every evening serving a range of local and foreign alcoholic beverages, as well as snacks and food. From Sunday to Thursday, the bar opens from 6pm to midnight, and Friday and Saturday from 5pm to midnight.

  • Are there lockers?

    Free lockers are provided in all dorm rooms. When using a locker please attach a bed card with all the information properly filled in. Lockers which are not clearly marked with a bed card will be opened and the contents removed. A lock for the lockers can be purchased at the reception for 8NIS. We also have coin operated lockers on the first floor which are available for all of our guests to use.

  • Can guests use the kitchen?

    For sure! Our guest kitchen is equipped with an oven, gas stove, fridges and a selection of pots, pans and dishes for cooking. Please wash up your dishes after use, so that they are available for other guests.

  • Are you wheelchair accessible?

    The hostel does not have specific wheelchair accessible rooms. Whilst some guests do manage with our facilites, others struggle. We make every effort to accommodate any guests who would like to stay and invite you to contact us with specific requirements so we can provide more information and advice

  • How long can I stay?

    For the comfort of our guests, the maximum length of stay is 14 days in dorm rooms, 3 weeks in private rooms, and 7 days for groups.

  • How often do you clean the rooms?

    Our housekeeping team cleans all rooms daily for your comfort

  • Do I need to bring my own towels and sheets if I stay in a dorm room?

    Of course not! We provide towels and sheets to all guests free of charge. For hygiene purposes, sleeping bags are not allowed.

  • Can I volunteer?

    Yes! We offer a range of opportunities for volunteers. Read more on our volunteering page

AWARDS

We thank our guests for recognizing us widely and nominating us for so many local and international awards.